Sometimes people forget their Parivahan login details like their username, password, or registered mobile number. Parivahan is the government portal for vehicle and driving licence services in India, including Sarathi (licence) and Vahan (vehicle) systems. If you cannot log in, you may miss important services like renewing your licence, checking vehicle status, or managing other transport services.
Your Parivahan login account is the set of credentials you use to access services on the Parivahan Sewa portal such as Sarathi and Vahan. It usually includes a registered mobile number or email as the username and a password you created during signup. With this account, you can manage driving licence applications, check vehicle details, book appointments, check insurance and challans, and more.
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Parivahan Quick Actions (Official Links)
Use official government portals and apps for driving licence and vehicle related services.
This is an informational website. All buttons redirect to official government platforms.Why You Might Be Locked Out of Your Account
You might lose access to your Parivahan account for reasons like:
- You forgot your password or username.
- Your registered mobile number is lost or inactive.
- You entered the wrong login details too many times and the system locked the account.
- You changed your email or mobile but did not update it in Parivahan.
You may also face problems receiving the OTP needed to reset or verify your account.
Overview Table: Account Recovery Options on Parivahan
| Problem | Solution | Notes |
|---|---|---|
| Forgot password | Use Forgot Password link | Reset via registered mobile or email with OTP. |
| Forgot username | Recover via Forgot Username | Enter registered details to receive username. |
| Lost mobile number | Visit local RTO to update | After update, reset password online. |
| Account locked | Wait or reset password | Typically unlocks after a short time or reset. |
| Cannot get OTP | Check mobile signal or contact support | Or try alternate recovery method. |
How to Start Recovery: Visit Parivahan Login Page
Begin recovery by going to the official login page of the portal you use:
- For Sarathi (licence) login: sarathi.parivahan.gov.in.
- For Vahan (vehicle) login: vahan.parivahan.gov.in. (Link available via Parivahan Sewa)
- On the login screen you will see links like “Forgot Password” or “Forgot Username.”
Click the appropriate link to begin the recovery process.
Recovering Your Parivahan Password (Step-by-Step)
If you forgot your password, follow these steps:
- Go to the Parivahan login page (Sarathi or Vahan).
- Click “Forgot Password.”
- Enter your registered mobile number or email ID.
- You will receive an OTP (One-Time Password) on your mobile or email.
- Enter the OTP to verify your identity.
- Once verified, you can set a new password. Choose a strong one with letters, numbers, and symbols.
Once done, use your new password to sign in.
Finding or Recovering Your Username
If you forgot your username:
- On the login screen, click “Forgot Username” (if available).
- Enter the registered mobile number or email you used when signing up.
- The portal will send your username to your registered contact.
If you don’t see a specific “Forgot Username” link, many portals instruct you to use the registered mobile or email as your username when logging in.
What to Do If You Can’t Receive OTP
Sometimes the OTP doesn’t arrive because of weak network, an inactive number, or issues with the mobile service. If this happens:
- Wait a few minutes and retry the OTP request.
- Make sure your mobile network signal is strong.
- Try clearing your browser cache or using another device.
- If your registered mobile is lost or inactive, you may need to update it at your local RTO office before you can recover your account.
Avoid entering wrong details multiple times, as this could lock your account temporarily.
What to Do If Your Account Is Locked
If you enter the wrong password too many times, Parivahan may lock your account for security. In many cases, the system unlocks it automatically after a short time such as 15–30 minutes.
If waiting does not work, try the password reset option. A reset will usually unlock the account once you successfully verify your identity via OTP.
If the account is still not accessible, you may need to contact Parivahan helpdesk or visit your local RTO office.
What to Do If Your Registered Mobile or Email Changed
If the mobile number or email you registered with is no longer active, you usually cannot reset your password online because the OTP cannot reach you. In this situation:
- Visit your local RTO office.
- Submit a request to update your registered mobile number or email.
- Provide identity proof like Aadhaar or other valid documents.
- Once your contact details are updated in the system, you can go back online and use the “Forgot Password” option.
This process may require verification at the RTO.
When to Contact Parivahan Helpdesk or Support
If none of the online recovery steps work, you can reach out to Parivahan support. Many sites also list helpdesk email addresses and phone numbers (general support, Sarathi, or Vahan) where you can ask for assistance and describe your problem with screenshots if possible.
Provide as much detail as possible about what happened and which step failed so support can guide you properly.
Tips to Keep Your Parivahan Account Safe
Here are a few tips to avoid login problems in the future:
- Use a strong password with a mix of letters, numbers, and symbols.
- Keep your registered mobile and email active and updated.
- Avoid sharing your password with others.
- If you change your mobile number or email, update it on the portal quickly.
- Keep a secure note of your username and other login details.
These habits help keep your account accessible and secure.
Common Recovery Problems and How to Solve Them
Here are typical issues users face and simple solutions:
Not getting OTP: Check network, wait a bit, retry, or update your mobile number.
Portal not working: Try again later or use another device/browser.
Account still locked: Wait for automatic unlock or reset the password.
Username forgotten: Use the recovery link with your email or mobile number.
Frequently Asked Questions (FAQs)
1. What if I forget both my username and password?
Use the “Forgot Username” first, recover it via your registered details, then use “Forgot Password” to reset your password.
2. Can I recover my Parivahan login without a mobile number?
If your registered mobile is inactive, you may need to visit your local RTO office to update it first.
3. How long does it take to reset a password?
Password reset is usually instant once you verify via OTP.
4. Can my account be unlocked automatically?
Yes, many systems automatically unlock your account after a short period if it was locked for too many wrong attempts.
5. Why am I not receiving the OTP?
Check your network signal, wait a bit, and make sure the number is correct and active.
6. What if the email link expires?
OTP or email reset links often expire quickly; request a new one.
7. Where do I find the “Forgot Password” link?
On the Parivahan login page near the password field.
8. Does Sarathi and Vahan have separate accounts?
Yes, but they both work under Parivahan and often use the same registered mobile/email login.
9. Can someone else recover my account?
Only you can, using your registered mobile/email and OTP.
10. Is there a customer support number?
Yes, Parivahan support contacts are available on the Parivahan help pages if needed.